TOG cookie overview

The following table provides details on the cookies we currently use on our website.

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Cookie Provider Name Validity Category Technical Details of Use Purpose
Cloudflare Cloudflare Inc. __cfduid 24 hours Strictly necessary This cookie helps Cloudflare detect malicious visitors to the TOG website and minimises the chance of us blocking legitimate users. It is required to support Cloudflare's security features This cookie helps us manage who can and can't access our website.
Facebook Facebook Inc. _fb 2 years Marketing This Cookie is placed by Facebook. It enables us to measure, optimise and build audiences for advertising campaigns served on Facebook. It enables us to see how our users move between devices when accessing the TOG website and Facebook, to ensure that our Facebook advertising is seen by our users most likely to be interested in such advertising. For further information about the Facebook Pixel please see: https://en-gb.facebook.com/business/help/651294705016616‍ These cookies helps us be more targeted with our social advertising.
fr 90 days Marketing Contains browser and user unique ID combinaton, used for targeted advertising.
Google Universal Analytics Google LLC _ga 2 years Performance This cookie is used to identify unique users to a website These cookies are essential for our site to anonymously track user behaviour so that we can better understand and improve upon current user experience.
_gid 24 hours Performance This cookie is used to identify unique users to a website
Hotjar Hotjar Limited _hjClosedSurveyInvites 1 year Marketing This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown. These cookies are essential for us to ensure our website forms are functioning correctly and are optimised for our users.
_hjDonePolls 1 year Marketing This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.
___hjMinimizedPolls 1 year Marketing This cookie is set once a visitor minimises a Feedback Poll widget. It is used to ensure that the widget stays minimised when the visitor navigates through your site.
_hjDoneTestersWidgets 1 year Marketing This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
_hjMinimizedTestersWidgets 1 year Marketing This cookie is set once a visitor minimises a Recruit User Testers widget. It is used to ensure that the widget stays minimised when the visitor navigates through your site.
_hjShownFeedbackMessage 1 year Marketing This cookie is set when a visitor minimises or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimised immediately if they navigate to another page where it is set to show.
_hjIncludedInSample 1 year Performance This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
_hjid 1 year Performance This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID.
New Relic New Relic Inc. JSESSIONID Until browser is closed Performance The JSESSIONID cookie is used to store a session identifier so that New Relic can monitor session counts for an application. The cookie value is generated by Jetty. This cookie enables us to optimise the performance of our site.
Pardot Salesforce.com Inc visitor_id565012 Until opted out Marketing This cookie is set when a user accepts cookies on the website, and helps provide more information on prospects' interests, behaviour and activity. These cookies allow us to track web form submissions to the business and attribute them to better understand the performance of marketing activities.
visitor_id565012-hash Until opted out This cookie is set when a user accepts cookies on the website, and helps provide more information on prospects' interests, behaviour and activity.
Response Tap ResponseTap Limited JSESSIONID 30 minutes Performance Contains a server session ID used by ResponseTap systems to ensure incoming requests are assigned to an appropriate internal server for processing. These cookies allow us to track telephone calls made to the business and attribute them to better understand the performance of marketing activities.
adiLP 30 minutes Performance Contains a timestamp for the last time a ResponseTap server was contacted, in order to reserve a call tracking number for an active website visitor.
adiS 30 minutes Performance Contains a server session ID used by ResponseTap systems to ensure incoming requests are assigned to an appropriate internal server for processing.
adiV 1 year Performance Contains a visitor id for a website visitor, which is used by ResponseTap to track a visitor over time. This cookie allows ResponseTap to link multiple visits made over time by a visitor from the same browser
adiVi 30 minutes Performance Is a session cookie which contains a visit session id. This allows ResponseTap to link all the visitors page views to their current browsing session.
adiErr 30 minutes Performance This is only set when a client does not have JavaScript or cookies enabled, or when ResponseTap tracking code has been incorrectly installed or formatted, or when there is a server side error. It prevents number replacement and tracking while it exists.
adiBas Maximum 14 days Performance Only set for customers using rtap-session - a specific configuration of ResponseTap to limit which visitors are tracked and when tracking numbers are displayed based on the source they were referred from. This contains the 'approved tracking source' of the client.
TOG cookie policy The Office Islington Ltd. cookie-agreed 100 days Strictly necessary This cookie tells us whether users have given permission for us to drop cookies while they visit the site or not. This cookie prevents us from dropping cookies for users that have not given permission.
Google Optimise (A/B testing) Google LLC __utmx 18 months Performance Used to determine a user's inclusion in an experiment. These cookies are used to help track when a user has been included in an A/B test on a website.
__utmxx 18 months Performance Used to determine the expiry of experiments a user has been included in.
Twitter Twitter Inc. awxxxx 4938 days Marketing Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. This cookie helps us be more targeted with our social advertising.
remember_checked 1286 days Marketing Twitter does not currently provide information on the use of specific cookies.
remember_checked_on 1286 days Marketing This cookie is generally provided by Twitter to monitor referral links and login status. They are usually present when there is a "Tweet This" button or other Twitter widget present on the site.
secure_session 4938 days Marketing Twitter does not currently provide information on the use of specific cookies.
twll 286 days Marketing Twitter does not currently provide information on the use of specific cookies.
YouTube Google LLC GPS 0 days Marketing Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. This cookie helps us be more targeted with our social advertising.
PREF 1283 days Marketing This cookie, which may be set by Google or Doubleclick, may be used by advertising partners to build a profile of interests to show relevant ads on other sites. It works by uniquely identifying your browser and device. This is a common Google cookie, used across several of their services. Stores user preference, can be used to personalise ads on google searches
VISITOR_INFO1_LIVE 180 days Marketing This cookie is set by Google to keep track of user preferences for Youtube videos embedded in sites; it can also determine whether the website visitor is using the new or old version of the Youtube interface. This cookie is used as a unique identifier to track viewing of videos
YSC 2914653 days Marketing This cookie is set by Google to track views of embedded videos.
DoubleClick Google LLC IDE 390 days Marketing This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting said website. This cookie is used to help show you more targeted ads
Acquia Acquia.com tc_3dnt 10 years Performance Third-party cookie for do not track These cookies are used to display targeted or recommended content to visitors
tc_3ptid_<custId> 2 years Performance Third-party person identifier, where <custId> is the subscriber’s identifier in Personalization
tc_3ptidexpiry_<custId> 2 years Performance Tracking tc_3ptid_<custId> cookie expiration value, where <custId> is the subscriber’s identifier in Personalization
tc_dnt 10 years Performance Set if a visitor has opted out of tracking and personalization
tc_ptid 2 years Performance Randomly generated person identifier (used to associate a visitor with their profile)
tc_ptidexpiry 2 years Performance Tracking tc_ptid cookie expiration value
tc_q 2 years Performance Local queue to store page views, clicks, or other captures when events do not have time to be submitted to the server, due to user or client actions
tc_ttid 30 minutes after the last page view Performance Touch identifier—a logical grouping of interactions a web visitor may have with the website.